Please read these Terms of Service ("Terms") carefully before using Lapas. By accessing or using lapas.io or any related services (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

The Service is provided by Pro Sistemos, MB, a company registered in Lithuania ("Company", "we", "us", "our").

1. The Service

Lapas is a browser-based 2D nesting software that optimizes the placement of parts on sheet material. We provide the Service on a subscription basis. We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time, with reasonable notice where practicable.

2. Eligibility and accounts

You must be at least 18 years old and use the Service for business purposes. By using the Service on behalf of a business, you represent that you have authority to bind that business.

You are responsible for keeping your account credentials confidential and for all activity under your account. Notify us immediately at hello@lapas.io if you suspect unauthorized use.

Restricted territories and sanctions

The Service may not be accessed or used in, or for use in, Russia, Belarus or any territory subject to comprehensive EU sanctions, or by or for any person subject to EU, UN, UK or US sanctions or a legal person, entity or body established in Russia or Belarus. You confirm that none of these applies to you or to anyone you use the Service for. We may block access from these territories and refuse, suspend or close an account without notice where needed to comply with sanctions law.

3. Acceptable use

You agree not to:

Use the Service for any unlawful purpose or in violation of these Terms
Reverse-engineer, decompile, disassemble, or attempt to extract source code from the Service
Use automated scripts, bots, or scrapers to access the Service in ways that exceed normal use
Upload files containing malware, viruses, or malicious code
Circumvent or attempt to bypass billing systems, usage limits, or access controls
Resell, sublicense, or white-label the Service without our written permission
Interfere with or disrupt the integrity or performance of the Service or its infrastructure

4. Subscriptions and billing

Lapas offers a free plan with usage limits and a paid Pro plan. Current pricing is listed on our pricing page and may change with 30 days' notice to existing subscribers.

Pro is available on two billing terms, both charged in advance via Stripe:

Monthly: $49 per month, charged every month.
Annual: $468 per year, charged as a single payment covering twelve months (equivalent to $39 per month).

Prices are in USD and are exclusive of VAT and any other applicable taxes, which are calculated and added at checkout where required. Subscriptions renew automatically at the end of each billing period, at the then-current price for the same term, until you cancel. An annual subscription therefore renews as a further single annual charge. We email you a receipt for every charge, and for annual subscriptions we email a renewal reminder before the renewal date.

If a payment fails, we will retry up to three times over seven days. After that, your account will be downgraded to the free plan until payment is resolved.

5. Prepaid credits and the API

The API is billed separately from Pro, on a prepaid balance. You buy credits up front and each nesting job is deducted from them. No subscription, no minimum, and you do not need a Pro plan.

What a credit is

Your balance is prepayment for the Service, in US dollars. It is not money, a payment instrument or e-money: it buys Lapas services only, and cannot be transferred to anyone else.

It does not expire. If we ever change that, we will give you 90 days' notice by email, and it will apply only to credits bought afterwards.

What a job costs

Prices are on the billing page in your account and in the API reference. Today a nest costs $0.25 per 30 seconds of the time limit you ask for, plus $0.02 per 50 parts. The time limit is the one you send with the job, rounded up to the next 30 seconds — it reserves engine capacity, so it is charged whether or not the nest uses all of it. Asking for less costs less.

You pay only for a nest that produced a layout. Anything that fails, is cancelled or is refused costs nothing — including requests rejected for a bad key, a rate limit or an empty balance.

Test-mode keys are free. They run the real engine and return real cut files, and never touch your balance.

We may change prices with 30 days' notice by email. A price change never applies to credits you already bought — your existing balance is spent at the prices in force when you bought it.

Automatic top-up

It is off unless you switch it on. Switching it on authorises us to charge your saved card repeatedly without asking again, on these terms:

When: whenever your balance falls below the amount you set. There is no fixed schedule — several charges in a month, or none.
How much: the credit pack you chose, named on the billing page before you authorise it.
Never more than: your monthly limit. Once it is reached, charges stop and API requests are refused for want of balance rather than billed to your card again.
Receipts: one email per charge.

Turn it off at any time on the billing page — immediately, no reason, no need to contact us. We record when you authorised it and against which version of these Terms.

If your bank refuses a charge we do not retry it quietly: we say so on the billing page and your balance simply does not go up. If your bank wants you present, buying a pack yourself once will settle it.

Refunds

Email us at hello@lapas.io and we will refund any unused balance. No deadline and no reason needed.

Credits you have already spent are not refundable, with one exception. If you are a consumer in the EU or EEA you have 14 days from buying credits to withdraw: unspent credits are refunded in full, and if you spent some, we refund what you paid less the value of what you used.

If your account ends

Close your account, or we close it for any reason other than a serious breach of these Terms, and we refund your unused balance on request. If we close it for a serious breach, the balance is forfeited.

Invoices and VAT

Prices are in USD and exclude VAT, which is added where it applies. Our payment provider Stripe asks for your billing address, and your VAT number if you have one, when you buy — that address is what your VAT is calculated from, and both appear on your invoice. Change them at any time through the billing portal linked from your account. If you are a business in an EU country other than Lithuania with a valid VAT number, VAT is reverse-charged to you.

6. Free trial

New Pro subscriptions include a 7-day free trial. A payment method is required to start the trial. You are not charged during the trial period.

Unless you cancel before the trial ends, the trial converts automatically into a paid subscription on the billing term you selected, and the first charge is taken on that date: $49 for monthly, or $468 for annual. You can cancel at any point during the trial from the billing page in your account (Subscription), or via the billing portal link there, in which case you are not charged at all. The trial is limited to one per customer.

7. Cancellation and refunds

You may cancel your Pro subscription at any time from the billing page in your account (Subscription), or via the billing portal link there, without contacting us and without giving a reason. Cancellation takes effect at the end of the current billing period; you retain Pro access until then.

We do not offer refunds for partially used billing periods, except: (a) where required by applicable law, (b) under the withdrawal right below, or (c) at our sole discretion in cases of demonstrable service failure on our part.

EU / EEA consumers: You have a statutory right of withdrawal of 14 days from the date of purchase of a new subscription. Because Pro is a digital service that starts as soon as you subscribe, you acknowledge this at checkout by ticking the confirmation box: you ask us to begin providing the Service during the 14 days, and you lose the right of withdrawal once you have used the Service in that period.

8. Your content

You retain all ownership rights to DXF, SVG, and other files you upload ("Your Content"). By uploading, you grant us a limited, non-exclusive, royalty-free licence to process Your Content solely to provide the Service to you. We do not use Your Content to train AI models, sell it, or share it with third parties.

You represent that you have the rights to upload Your Content and that it does not infringe any third-party intellectual property rights.

9. Intellectual property

The Lapas software, including its nesting algorithms, user interface, design, branding, and documentation, is the exclusive property of Pro Sistemos, MB and its licensors, protected by copyright and other intellectual property laws. These Terms do not transfer any ownership to you. You receive only a limited, non-transferable, non-sublicensable licence to use the Service during your active subscription.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT NESTING RESULTS WILL BE OPTIMAL OR SUITABLE FOR ANY PARTICULAR PURPOSE.

You are solely responsible for verifying all nesting outputs before use in production. Always review results before cutting material.

Machine programs and files

The Service can export files meant to be run on a cutting machine — G-code programs, controller DXF files, PLT files and similar ("Machine Files") — including files written with a machine template or with a post you have set up or edited yourself. Machine Files are a starting point for your own work, not a finished program for your machine. Our exporters are written from the controller makers' published documentation and from sample files, and we show in the Service which of them have not yet been confirmed on a real machine. We do not warrant that a Machine File is suitable for any particular machine, controller, configuration, material or process. Controller and machine names are used only to say which file format or command set an exporter writes; they are the trade marks of their owners, who do not endorse the Service.

Before you use any Machine File in production, you must check it on your own machine: check the program in your controller's software or a simulator, run it without cutting (a dry run or air cut), then cut a test piece on scrap and measure it. Check the part sizes, units, origin, pierce points, cut order and the settings your controller supplies, such as cut chart, kerf, feed rates, heights, power and torch height control. Machine Files must be run only by trained operators, on a machine whose own safety systems are in place and working, following the machine manufacturer's instructions. You decide what your machine runs and you remain responsible for its safe operation.

The checks the Service runs on a Machine File before you download it reduce the risk of some errors; they do not replace your own checks and are not a safety function of your machine.

To the maximum extent permitted by applicable law, and subject to Section 11, we are not liable for any damage to machines, tooling or material, lost production, or other loss caused by running a Machine File.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PRO SISTEMOS, MB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES - INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS - ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability to you for any claim arising under these Terms shall not exceed the greater of: (a) the total amount you paid for the Service in the 12 months preceding the claim, or (b) $100 USD.

Liability we do not exclude. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence; for damage caused intentionally or by gross negligence; for fraud or fraudulent misrepresentation; under mandatory product liability law; or any other liability that cannot be excluded or limited under applicable law. If you are a consumer, you also keep all rights consumer protection law gives you, and nothing in these Terms limits them.

12. Indemnification

You agree to defend, indemnify, and hold harmless Pro Sistemos, MB and its officers, members, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; or (c) your infringement of any third-party intellectual property or other rights.

13. Dispute resolution

For US-based users

You and Pro Sistemos, MB agree to resolve any dispute, claim, or controversy arising from these Terms or your use of the Service through binding individual arbitration, rather than in court, except that either party may bring claims in small claims court if they qualify. You waive any right to a jury trial and to participate in class-action lawsuits.

Arbitration shall be conducted under the rules of the American Arbitration Association (AAA) Commercial Arbitration Rules. The arbitration will take place virtually or in a mutually agreed location. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

You have 30 days from the date you first agreed to these Terms to opt out of arbitration by emailing hello@lapas.io with the subject "Arbitration Opt-Out."

For EU / EEA users

If you are a consumer in the EU or EEA, you may bring claims before the courts of your country of residence. You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Governing law

For US-based users: these Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles, except where superseded by mandatory law in your state.

For all other users: these Terms are governed by the laws of the Republic of Lithuania and, where applicable, EU law.

15. Service availability and support

We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance where possible. Support is available by email at hello@lapas.io. Pro plan subscribers receive priority support with a target response time of one business day.

16. Termination

We may suspend or terminate your account immediately and without notice if we believe you have violated these Terms, engaged in fraudulent activity, or pose a security risk. Upon termination, your right to use the Service ceases immediately. Sections 8, 9, 10, 11, 12, 13, and 14 survive termination.

17. Changes to these Terms

We may update these Terms from time to time. We publish the updated Terms on this page with a new "Last updated" date. Material changes take effect 14 days after they are published; other changes, and changes required by law, take effect when published. We may also tell you about changes by email or in the Service, but publishing them here is sufficient notice. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not agree, you may stop using the Service and cancel your subscription before the change takes effect.

18. Miscellaneous

These Terms constitute the entire agreement between you and Pro Sistemos, MB regarding the Service. If any provision is found to be unenforceable, the remaining provisions remain in full force. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these Terms without our prior written consent.

19. Contact

For questions about these Terms:
Pro Sistemos, MB · Company code 306477207 · VAT LT100018954310 · Laisvės al. 110, LT-44253 Kaunas · Lithuania
Email: hello@lapas.io